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How to Import Orders via FTP (Wholefoods)

< 1 min read

Learn how to set up FTP order imports in Streamline for Wholefoods using XML or CSV.

1. Enter FTP Server Details
Go to Company › Settings and input the FTP credentials:

  • Host name
  • Username
  • Password
  • Port

2. Folder Structure and File Location

  • Streamline will check every 10 minutes for new orders.
  • Place all order files in the orders folder inside the root directory.
  • Important: The folder name must be all lowercase.

3. File Format Requirements

For XML:

  • Each order must be in a separate XML file.
  • File names must start with “po_” (e.g., po_12345.xml). The rest of the filename does not matter.

For CSV:

  • Multiple orders can be included in one CSV file.
  • Download a CSV template from Streamline (recommended) or click here to download.
  • The XML format specification is available here.

4. Triggering the Import

  • When new orders are ready to import, a yellow “i” icon will appear in the top menu.
  • Click the icon to manually trigger the import.

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