Always hit the Feedback button on the right hand side of every screen.
We instantly know
- Who you are (you are logged in)*
- Which page you are in.
Reporting Errors
* Make sure you use a valid email as your log in, we reply to that.
Tell us exactly what you are doing.
We need to replicate every step to diagnose the error.
Tell us:
1. Which item.
2. Which customer.
3. Which date, etc.
Generic feedback like, “I’m trying to place a cart order but it is not accepting it” means nothing to us.
