Privacy Policy

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience your information helps us to better respond to your individual needs.
2. To improve our website, we continually strive to enhance our offerings based on the information and feedback we receive from you.
3. To improve customer service your information helps us to more effectively respond to your customer service requests and support needs.
4. To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
5. To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
6. To send news and notifications about Mountain Stream’s products and services.

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience your information helps us to better respond to your individual needs.
2. To improve our website, we continually strive to enhance our offerings based on the information and feedback we receive from you.
3. To improve customer service your information helps us to more effectively respond to your customer service requests and support needs.
4. To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
5. To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
6. To send news and notifications about Mountain Stream’s products and services.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Yes, Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

You may opt out of any future contact from us at any time. You can request the return or deletion of any or all information collected  by contacting us via emailremove@mountainstream.co or the telephone numbers provided on our website.

1. See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Request the deletion of any information we have about you.
4. Express concern regarding the use of the data we have about you.

If you utilize our services from a country other than the country where our services are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us to initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your personal data is handled according to this Privacy Policy.

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://mountainstream.co/terms-and-conditions/

By using our site, you consent to our website’s privacy policy.

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on 16th April 2020, in compliance with EU Regulations.