---
title: Detrack Operations
description: "Please note – only today's data is exported to the driver's mobile phone. Therefore, if you export any other date than today, that data will not be visible on the phone until the date of delivery. ### **Export Deliveries to…"
url: "https://mountainstream.co/docs/detrack-operations/"
updated: "2025-10-16"
category: Distribution
---

# Detrack Operations

Please note – only today's data is exported to the driver's mobile phone. Therefore, if you export any other date than today, that data will not be visible on the phone until the date of delivery.

### **Export Deliveries to Detrack and the Phone App**

1. Navigate to **Distribution › Pick & Pack › 1. Labels & Boxes**.
2. Select the correct date.
3. Select **More › Send to Detrack**.

![A distribution software screen shows a delivery report for Cape Town, listing items like pastries and bread with quantities. Arrows labeled 2 and 3 highlight item selection and Detrack operations, such as the “Send to Deltrack” export option.](https://i0.wp.com/mountainstream.co/wp-content/uploads/2023/09/07-09-2023_16-59-50.png?w=1080&ssl=1)

### **Operating the Detrack Driver App**

Remember, only the deliveries of "today" will be available on the App.

1. Select Start.
2. The deliveries of the day and the assigned route will be displayed.
3. Select the first delivery.
   - a. Use the app to navigate to the uploaded address.
   - b. Capture different information above the delivery.
   - c. View the items on invoice – if individual items are returned or rejected by the client if can be captured accordingly with photo proof and barcode scanning.
   - d. Make notes.
   - e. Call the client.
   - f. Mark delivery as delivered or undelivered with reasons.

![Three smartphone screenshots of Detrack operations: 1) A green Start button at the bottom, 2) A red Stop button with delivery info, 3) Delivery details with camera, note, and colored action buttons at the bottom.](https://i0.wp.com/mountainstream.co/wp-content/uploads/2023/09/07-09-2023_17-04-55.png?w=1080&ssl=1)

![A central icon menu with six options connects to three mobile screens: one for Detrack operations and task actions, one showing delivery details, and another displaying map/navigation choices for a delivery app.](https://i0.wp.com/mountainstream.co/wp-content/uploads/2023/09/08-09-2023_08-23-18.png?w=1080&ssl=1)

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